Since our founding, we have designed our solutions, established our culture and built our core business model to cater specifically to the needs of IT professionals in environments subject to time, staff and resource constraints. Our development and fulfillment processes rapidly deliver new services and functionality to our customers, enabling them to improve their time to value and return on technology investment through the low total cost of ownership, easy integration and accelerated deployment of our security and data protection solutions. Central to our culture is a focus on the long-term customer experience, including an ongoing dialogue with our customers to enhance our features and solutions. We answer our phones live 24x7x365 and endeavor to treat every customer call with the same high priority.
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Through our recurring subscription services, we provide our customers with up-to-date features, functionality and real-time security protection, eliminating the need for costly upgrades or additional software purchases.
For most of our solutions, we employ a high-velocity sales model that incorporates a 30-day right to return, real-time order fulfillment and a simple, low-cost entry point to make our customers’ purchase decisions and deployments seamless, easy and efficient. Our platform includes powerful capabilities that can be optimized to meet the requirements of resource-constrained environments. We design our solutions to be easy to use and to deploy without the need for special expertise or external support from IT specialists. We believe that Barracuda has become a highly visible and recognizable brand as a trusted IT partner. From the design of our solutions to our sales processes, customer support, manufacturing and delivery, we strive to make our solutions easy to purchase, install, maintain and update. We nurture a culture that delivers value through simplicity to optimize our customers’ experiences. Our solutions can be managed centrally in any size or type of deployment through integrated, easy-to-use web interfaces that support configuration, monitoring and reporting. Our data protection solutions also allow users to securely and quickly access and sign files from Internet-connected devices.
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Our data protection solutions are designed to backup and archive business-critical data and make such data accessible for purposes such as compliance, disaster recovery and business intelligence.
Our security solutions are designed to protect and optimize the performance of the most critical points within our customers’ IT infrastructures, including Microsoft Office 365 ("Office 365") environments, email servers, web applications, data centers and core networks. Our solutions are designed to fortify the security fabric across public, private and hybrid cloud deployments and they can be centrally managed from a single pane of glass.
Our solutions are delivered as cloud-enabled appliances and virtual appliances, as well as public cloud and Software-as-a-Service-("SaaS")-based solutions. Our platform incorporates subscription-based security and data protection solutions that are connected to our cloud services, which enable continuous software updates, offsite redundancy and distributed capacity. In light of these risks, uncertainties and assumptions, the future events and trends discussed in this Annual Report on Form 10-K may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. It is not possible for us to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. Moreover, we operate in a very competitive and rapidly changing environment and new risks emerge from time to time. "Risk Factors" in this Annual Report on Form 10-K. We have based these forward-looking statements largely on our current expectations and projections about future events and trends that we believe may affect our financial condition, results of operations, business strategy, short-term and long-term business operations and objectives and financial needs however, these forward-looking statements are subject to a number of risks, uncertainties and assumptions, including those described in Part I, Item 1A.
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